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Operational Capabilities

Simply Grameen“success” is supported by “five key pillars” as depicted below.

People - Helping our people to take up challenging jobs, enabling individuals to make a difference and teams to win through open work culture.

Quality & Process - Continuously improving the way we work and delight our customers with the quality of our service, measured by industry defined KPIs.

Infrastructure– Provide right infrastructure at sustainable cost with futureupgrade capabilities as per client need by balancing the pursuit of costs and risks.

Information Security – Continuously invest on security and data protection mechanism to upheld customer confidentiality

Location Profile - Focus on locations from both proximity to customer, talents availability at local community, decent infrastructure availability and upgrade opportunity will be driving our location selection.

 
   
   
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